Showing posts with label scam. Show all posts
Showing posts with label scam. Show all posts

Monday, November 22

Is the Better Business Bureau Operating a Pay to Play Scam?

I recently handled an arbitration for a homeowner who was horribly mistreated by a local service company. As a result of their mishandling the cleaning of her house after a water leak in her kitchen, all of the flooring and drywall in the home had to be replaced. The company refused to pay for the damage they caused, so we filed a claim with the Better Business Bureau ("BBB") to arbitrate the dispute, just as her contract with the company required.

The good news? The arbitration was free. The bad news? The arbitration resulted in her getting only a fraction of her damages paid by this company. I guess you get what you pay for.

In fact, that seems to be the way the BBB does business these days, according to this disturbing report from ABC News.

Tuesday, January 13

We'll Tell You What's Fair, and You'll Like It!

New York Attorney General Andrew Cuomo announced a settlement today with UnitedHealth Group Inc., the nation's second-largest health insurance company, over allegations that its captive insurance data provider, Ingenix, was manipulating the billing data to help the insurer defraud millions of consumers out of legitimate reimbursements. The settlement calls for payment of $50 million by United, as well as a non-profit to take over the collection and analysis of health care billing information, which many insurance companies use to set "usual and customary" rates for various health procedures, and which Ingenix was manipulating for the benefit of its master, United and most of the other major health insurers.

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